Turning Complex Ideas into Intuitive SaaS & Biotech Interfaces

I help biotech and SaaS teams turn messy workflows, compliance requirements, and operational data into clear, usable, production ready interfaces

SaaS dashboard preview

+45% Workflow Throughput

Less waiting, clearer ownership

-66% Support Tickets

Cleaner UI, fewer user mistakes

75% Faster Decisions

Right data, right place, right time

Experience across biotech operations, compliance systems, and high-risk internal SaaS platforms

Where Complexity Turns Into Risk and Slowdowns

Internal SaaS and biotech teams struggle not because of lack of tools, but because systems weren’t designed for real operational workflows

  • Fragmented data across spreadsheets, legacy tools, and emails
  • Manual workflows that slow teams down and break under audit pressure
  • No clear traceability or ownership across critical processes
  • Interfaces that look fine but don’t reflect how work actually happens
  • High cognitive load leading to errors, rework, and support dependency

A Practical, System-First Approach

I work close to the problem, close to the data, and close to engineering, so what gets designed actually works in production

01

Understand the Real Workflow

I map how work actually happens today, across roles, tools, handoffs, and constraints, not how it’s described in specs or decks

02

Structure the System

I define a clear information model, workflow logic, and ownership so the system supports the correct way of working by default

03

Design for Execution

I design interfaces that are scannable, role aware, and resilient under real operational pressure, not just clean screens

04

Build With Engineering in Mind

I align design with front end implementation, reusable components, and system constraints to ensure fast, predictable delivery

Proven Impact in Complex, Regulated Products

These aren’t concept projects. These systems run daily inside real SaaS and biotech operations

Operational Efficiency

  • Reduced operational cycle time by ~35%
  • Cut critical handoff time from days to hours
  • Turned manual, error-prone workflows into guided, enforceable systems

Usability & Adoption

  • Increased key action completion by +13 pts
  • Improved first-time user success by +40 pts
  • Reduced process abandonment by ~75%

Support & Risk Reduction

  • Reduced dashboard-related support tickets by ~66%
  • Eliminated uncontrolled approvals and document mismatch
  • Made audit preparation predictable instead of reactive

Engineering Velocity

  • Reduced setup time from hours to minutes
  • Replaced duplicated UI work with shared, production-ready components
  • Enabled faster delivery without increasing UI debt

Experience across biotech operations, compliance systems, and high risk internal SaaS platforms, where mistakes are expensive and clarity matters

Ready To Sanity Check Your Product UX?

30-minute call. No pitch. We’ll assess your problem and decide if there’s a real UX or product risk worth fixing

If there’s no clear value, I’ll tell you

Featured Projects

Biotech Data Tool

Problem

Complex workflows slowing down researchers

Contribution

Streamlined UX + custom data visualization

60% faster task completion

View Case Study

SaaS Platform

Problem

Confusing navigation and low feature discovery

Contribution

Complete UX overhaul + Angular component library

43% increase in feature adoption

View Case Study

Enterprise App

Problem

Inconsistent UI across 12 modules

Contribution

Design system + Angular implementation

50% reduction in dev time

View Case Study

What People Say

Hossam always came up with brilliant solutions to solve most of the stubborn business problems. We ended up with an amazing user experience and a very beautiful product. What else can we ask for?

Khaled Ehsan

ChildRoo

In addition to being a very talented designer, Hossam is extremely reliable and one of the best designers. He has a knack for taking limited information from clients and creating a solution to meet their business goals

Caren Fang

MENA Sell

Hossam is a highly detail oriented product designer. He is a unique and professional individual. His technical and craft experience makes him a great asset to any business

Mohamed Toba

ZAD Group

Want To Improve Your Product?

Send me a screen or book a quick call. I'll show you what's working and what needs fixing